The Complete Recruitment, HR & Training Checklist for Canadian SMBs
This checklist covers the essentials of HR and recruitment for any business
How Intero Can Transform Your Talent Management Strategy
In today's challenging labour market, Canadian small and medium-sized businesses face unprecedented recruitment and retention challenges. Use this comprehensive checklist to identify gaps in your current Explore and find out how Intero's specialized services can help your business thrive.
RECRUITMENT HEALTH CHECK
Recruitment Strategy
[ ] We have a clearly defined employer brand that communicates our unique value proposition to potential employees
[ ] Our job descriptions are compelling, accurate, and designed to attract qualified candidates
[ ] We have established reliable candidate sourcing channels beyond job boards
[ ] We've implemented a structured interview process that consistently identifies top talent
[ ] Our hiring managers have received proper training on effective interviewing techniques
[ ] We track key recruitment metrics (time-to-hire, cost-per-hire, quality-of-hire)
[ ] We have strategies to address seasonal hiring fluctuations
[ ] Our recruitment process is compliant with all Canadian employment regulations
INTERO SOLUTION: Our Recruitment Strategy Development service helps you create a customized, data-driven approach that reduces hiring costs by up to 35% while improving candidate quality.
Candidate Experience
[ ] Our application process is streamlined and mobile-friendly
[ ] We communicate promptly and clearly with all applicants
[ ] We collect and analyze candidate feedback to continuously improve our process
[ ] Our onboarding process effectively integrates new hires into our company culture
[ ] We have a structured program to convert promising candidates into employee referrals
[ ] Our employer reviews on platforms like Glassdoor reflect our desired reputation
INTERO SOLUTION: Our Candidate Experience Optimization package transforms your hiring process into a competitive advantage, reducing candidate drop-off rates and improving offer acceptance by an average of 28%.
Technology & Tools
[ ] We use an Applicant Tracking System appropriate for our business size
[ ] Our recruitment technology integrates seamlessly with our other HR systems
[ ] We leverage data analytics to inform hiring decisions
[ ] We use appropriate pre-employment assessments to evaluate candidate fit
[ ] Our background check process is efficient and thorough
[ ] We have tools to conduct effective virtual interviews when necessary
INTERO SOLUTION: Intero's SMB Technology Implementation services help you select and deploy the right recruitment tools for your specific needs, with full training and ongoing support.
HR MANAGEMENT ESSENTIALS
Policy & Compliance
[ ] Our employee handbook is up-to-date with current Canadian employment laws
[ ] We have clear, documented policies for all major HR functions
[ ] Our workplace is compliant with health and safety regulations
[ ] We understand and properly apply provincial labor standards
[ ] We have processes to stay current with changing employment legislation
[ ] Our managers are trained on policy enforcement and compliance issues
INTERO SOLUTION: Our HR Compliance Package includes policy development, documentation, and regular updates to keep your business protected while reducing administrative burden.
Compensation & Benefits
[ ] We regularly benchmark our compensation against industry standards
[ ] Our benefits package is competitive for our industry and region
[ ] We have a clear compensation philosophy and structure
[ ] Our compensation practices are equitable and free from bias
[ ] We effectively communicate the full value of our total compensation package
[ ] We understand and comply with pay equity requirements
INTERO SOLUTION: Intero's Compensation Strategy service helps you develop affordable, attractive compensation packages that improve recruitment and retention outcomes.
Performance Management
[ ] We have a structured performance review process
[ ] Our managers provide regular feedback outside formal review cycles
[ ] We set clear, measurable goals for all employees
[ ] We have processes to identify and develop high-potential employees
[ ] We address performance issues promptly and effectively
[ ] Our performance management practices align with our business objectives
INTERO SOLUTION: Our Performance Management Framework implementation helps you create a culture of continuous improvement and accountability without excessive bureaucracy.
Employee Engagement & Retention
[ ] We regularly measure employee satisfaction and engagement
[ ] We conduct exit interviews and analyze patterns in departures
[ ] We have strategies to retain our top performers
[ ] Our workplace culture supports employee wellbeing
[ ] We have formal recognition programs in place
[ ] We provide flexibility that accommodates diverse employee needs
INTERO SOLUTION: Intero's Retention Strategy service helps SMBs reduce turnover by an average of 22% through targeted interventions and culture enhancement.
TRAINING & DEVELOPMENT FRAMEWORK
Skills Assessment
[ ] We regularly audit our current team's skills against future business needs
[ ] We have identified critical skill gaps that impact business performance
[ ] We understand which skills to develop internally vs. acquire through hiring
[ ] Our managers can accurately identify development needs in their teams
[ ] We track skill development progress over time
[ ] We align individual development with organizational goals
INTERO SOLUTION: Our Skills Gap Analysis service provides actionable insights into your current capabilities and creates targeted development roadmaps.
Training Programs
[ ] We have structured onboarding training for all new employees
[ ] Our managers receive leadership development training
[ ] We provide regular skills updates for technical and core competencies
[ ] We leverage government funding (like Canada Job Grant) for training initiatives
[ ] Our training methods accommodate different learning styles
[ ] We measure and evaluate training effectiveness
INTERO SOLUTION: Intero's Training Program Development creates customized learning experiences for SMBs, optimized for both effectiveness and cost-efficiency.
Leadership Development
[ ] We have succession plans for key positions
[ ] We identify and develop leadership potential early
[ ] Our managers receive ongoing coaching to improve their effectiveness
[ ] We build both technical and people management skills in our leaders
[ ] We have mentorship or knowledge transfer programs in place
[ ] Our leadership development approach reflects our company values
INTERO SOLUTION: Our Leadership Accelerator Program develops confident, effective leaders who can drive team performance and business results.
Learning Culture
[ ] We encourage continuous learning and development
[ ] We allocate specific resources (time and budget) for employee development
[ ] Our performance management system reinforces learning goals
[ ] We celebrate and recognize skill development and growth
[ ] We leverage internal expertise through knowledge sharing
[ ] We foster innovation and creative problem-solving
INTERO SOLUTION: Intero's Learning Culture Framework helps transform your organization into one where growth and development become competitive advantages.
WHY CANADIAN SMBs CHOOSE INTERO
Tailored for SMBs: Solutions specifically designed for the Canadian small and medium business market
Cost-Effective Approach: Flexible service packages that deliver enterprise-level HR solutions on an SMB budget
Canadian Expertise: Deep understanding of provincial regulations and local labor market conditions
Proven Results: Track record of improving key metrics: 35% reduction in hiring costs, 28% increase in offer acceptance, 22% decrease in turnover
Technology + Human Touch: The perfect blend of efficient systems and personalized service
Complete Support Ecosystem: Seamless integration of recruitment, HR management, and employee development
NEXT STEPS WITH INTERO
Ready to transform your talent management approach? Schedule your complimentary Talent Strategy Assessment with our team of SMB specialists.
During this 45-minute consultation, we'll:
Identify your most pressing talent management challenges
Share specific insights relevant to your industry and region
Recommend high-impact solutions tailored to your business needs
Outline potential implementation approaches and expected outcomes
Contact us today to book your assessment and take the first step toward building a stronger, more capable team.
[CONTACT INTERO] Phone: 1-800-640-1240 Email: info@interosolutions.ca Website: interosolutions.ca
